Visitors Information

IMPORTANT COVID INFORMATION

(Effective 12.00pm 21 February 2022)

COVID-19 TEST FOR PATIENTS

A rapid antigen testing booth has been established in the hospital atrium for scheduled patients. Please bear with us as this is a new process and it will help take some of the load from the PCR testing requirements. Please arrive at least 30 minutes before your appointment to allow for testing time. 

COVID-19 VACCINATIONS

NBH now has a limited number of Pfizer vaccinations available to the public for people over 12 and under 59 years of age. 

Please phone 9105 5875 to book for Astra Zeneca vaccinations.

COVID-19 PCR TESTING DRIVE-THROUGH CLINIC

Hours 
8.00am – 5.00pm, Monday to Sunday*

*Subject to change due to demand and capacity

Reduced hours over the holiday period.

Location 
105 Frenchs Forest Road, Frenchs Forest (rear of the Emergency Department).

Drive directly to the clinic by following the signs, please do not use the main car park.  

For people walking or travelling by public transport, follow the red line outside the hospital, then ring the Emergency Department intercom and they will be escorted to the clinic 
for testing. 

COVID TESTS FOR TRAVELLERS

COVID tests for international travel must be conducted at a private pathology clinic and charges apply for this service. NBH is a public clinic and does not offer this service.

For domestic travel, tests can be conducted at NBH and a text message is sent for results.

Other clinic locations are available here. 

VISITORS

Two visitors at a time are now permitted to general wards. Visiting must be strictly within visiting hours (10am-1pm & 3pm-8pm). 

Visits outside of these hours must be authorised by the unit manager and are only permitted in exceptional circumstances. Hours also vary for Level 3 patients. Speak with the ward. 

  • Emergency Department - One visitor permitted
  • Level 3 - different visiting hours.  Speak with ward.

Masks must be worn at all times and social distancing observed.

Northern Beaches Hospital is at: 105 Frenchs Forest Road (West) Frenchs Forest NSW 2086.

In addition to traditional signage within the hospital, we also have way finding machines on the ground floor to assist with navigation around the hospital.

Please see top of page.

Forest Kitchen
Forest Kitchen is a sophisticated new concept in hospital food services.

Across a variety of outlets in comfortable surrounds, Forest Kitchen aims to deliver healthy, fresh, fast, and an ethically-sourced food, along with comforting favourites like baked goods and sweets.

Together, the food team crafts seasonal offerings for breakfast, lunch, dinner and the 'meal-in-between-the meal' for those on-the-go.

Forest Kitchen has two special coffee blends and a full range of espresso-based drinks, as well as delicious hot chocolate, a selection of teas, and refreshing cold beverages.

Forest Kitchen is open 6:30am - 8:30pm, Monday to Friday (closed Saturday and Sunday) and is located on the Hospital Ground Floor.


Artisian Flowers

Artisan Flowers supplies floral bouquets, floral arrangements, balloons and gifts to Hospital patients and the Northern Beaches surrounds.

Delivery within the Hospital is free and guaranteed within 2 hours of placing an order.

Online ordering is available.

Artisan Flowers is open each day from 9:00am - 7:30pm (including public holidays) and is located on the Hospital Ground Floor.

Convenience store and newsagency

The convenience store and newsagency carries a wide range of items and select services, including:

  • cold beverages, confectionary, ice-creams and snacks
  • beauty and health products
  • baby products
  • magazines and newspapers
  • giftware and greeting cards
  • simple apparel
  • activity kits and games
  • stationery
  • Opal cards
  • mobile phone prepaid data
  • NSW Lotteries
  • dry cleaning.

The store is open every day between 8:00am - 7:30pm (including public holidays) and is located on the Hospital Ground Floor.

Wi-Fi is available throughout the hospital, including patient rooms and public areas. Ensure Wi-Fi is enabled on your device and select the Healthscope network.

Electrical Appliances

Small electrical appliances, such as shavers and hairdryers, may be used in the hospital. However, it is necessary to have these items checked and tagged as electrically safe by a qualified electrician prior to your admission, so please advise nursing staff if you wish to use appliances that have not been checked. Faulty equipment may interfere with the use of vital medical equipment. We do not accept responsibility for damage to, or personal injury from, electrical items bought into the hospital.

Flowers and balloons delivered for patients will be sent to the patient's room when permitted. Due to infection control precautions, live flowers are not permitted in Intensive Care.

As a healthcare facility we endorse a smoke free environment for all staff, visitors and patients. Smoking is, therefore, prohibited in the hospital and on the hospital grounds. For patients who find this difficult, please discuss alternative therapies with your doctor or nurse - we can provide appropriate support. Patients who wish to smoke must leave the hospital grounds at their own risk, unaccompanied by staff. Please inform the ward staff of your intention to do so.

Our Assistance

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