Visitors Information

IMPORTANT MESSAGE FOR NBH VISITORS

Last updated 18 October, 2021 at 5pm

There are currently no visitors allowed without permission until Tuesday, 19 October, 2021.

From 10am, Tuesday, 19 October the following rules apply:

  • 1 double vaccinated visitor from 10am-11am and
  • 1 double vaccinated visitor from 3-4pm.

Visitors MUST:

  • Be at least 12 years of age
  • Have had two doses of a TGA approved COVID-19 vaccine or a valid medical contraindication certificate and show evidence when they enter the facility
  • Check in with Service NSW QR code and complete a screening form
  • Wear a surgical mask for the duration of the visit and maintain social distancing

Note:

  • Birthing mothers— one double vaccinated* support person - no time restrictions. This includes antenatal visits.
  • Children—one double vaccinated* parent at a time - no time restrictions
  • Only double vaccinated* people will be allowed to visit.
  • No visitors to the Emergency Department
  • No visitors to COVID-19 positive patients or those awaiting results unless under compassionate grounds

For exceptions under compassionate circumstances, please speak with the Unit Manager.

DO NOT VISIT the hospital if have any clinical symptoms of COVID-19, are a close contact of a person with confirmed COVID-19, currently in quarantine or home isolation, live in a household with a person who is currently in quarantine or isolation or are waiting for a COVID-19 test result.

* including a valid medical contraindication certificate. Evidence must be shown.

Normal Visiting Policy
Northern Beaches Hospital has a visitor policy of two visitors per patient. 

Visiting hours

Visiting hours are in place to ensure that patients have a balanced amount of time with family and friends, as well as time to rest and recuperate. For special circumstances, please speak to the ward staff.

Visiting hours are 10.00am to 1.00pm, then again from 3.00pm till 8.00pm

Children must be supervised at all times please whilst visiting in the hospital and noise levels should be kept to a minimum.

Visitors’ lounges are available in each ward.

Northern Beaches Hospital is at: 105 Frenchs Forest Road (West) Frenchs Forest NSW 2086.

In addition to traditional signage within the hospital, we also have way finding machines on the ground floor to assist with navigation around the hospital.

Please see top of page.

Forest Kitchen
Forest Kitchen is a sophisticated new concept in hospital food services.

Across a variety of outlets in comfortable surrounds, Forest Kitchen aims to deliver healthy, fresh, fast, and an ethically-sourced food, along with comforting favourites like baked goods and sweets.

Together, the food team crafts seasonal offerings for breakfast, lunch, dinner and the 'meal-in-between-the meal' for those on-the-go.

Forest Kitchen has two special coffee blends and a full range of espresso-based drinks, as well as delicious hot chocolate, a selection of teas, and refreshing cold beverages.

Forest Kitchen is open 6:30am - 8:30pm, Monday to Friday (closed Saturday and Sunday) and is located on the Hospital Ground Floor.


Artisian Flowers

Artisan Flowers supplies floral bouquets, floral arrangements, balloons and gifts to Hospital patients and the Northern Beaches surrounds.

Delivery within the Hospital is free and guaranteed within 2 hours of placing an order.

Online ordering is available.

Artisan Flowers is open each day from 9:00am - 7:30pm (including public holidays) and is located on the Hospital Ground Floor.

Convenience store and newsagency

The convenience store and newsagency carries a wide range of items and select services, including:

  • cold beverages, confectionary, ice-creams and snacks
  • beauty and health products
  • baby products
  • magazines and newspapers
  • giftware and greeting cards
  • simple apparel
  • activity kits and games
  • stationery
  • Opal cards
  • mobile phone prepaid data
  • NSW Lotteries
  • dry cleaning.

The store is open every day between 8:00am - 7:30pm (including public holidays) and is located on the Hospital Ground Floor.

Wi-Fi is available throughout the hospital, including patient rooms and public areas. Ensure Wi-Fi is enabled on your device and select the Healthscope network.

Electrical Appliances

Small electrical appliances, such as shavers and hairdryers, may be used in the hospital. However, it is necessary to have these items checked and tagged as electrically safe by a qualified electrician prior to your admission, so please advise nursing staff if you wish to use appliances that have not been checked. Faulty equipment may interfere with the use of vital medical equipment. We do not accept responsibility for damage to, or personal injury from, electrical items bought into the hospital.

Flowers and balloons delivered for patients will be sent to the patient's room when permitted. Due to infection control precautions, live flowers are not permitted in Intensive Care.

As a healthcare facility we endorse a smoke free environment for all staff, visitors and patients. Smoking is, therefore, prohibited in the hospital and on the hospital grounds. For patients who find this difficult, please discuss alternative therapies with your doctor or nurse - we can provide appropriate support. Patients who wish to smoke must leave the hospital grounds at their own risk, unaccompanied by staff. Please inform the ward staff of your intention to do so.

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